Effective Date: April 1,2025
1. Data Collection at Mego
At Mego, we are committed to delivering a personalized, seamless, and secure experience for our users. To achieve this, we gather specific types of information that help us refine our services, optimize app performance, and maintain strong security protocols. Below is an overview of the categories of data we collect and their intended purposes.
1.1 Account Registration & Profile Information
When you sign up for a Mego account, we request details to establish your profile and enable social engagement:
• User ID: A unique identifier assigned to your account, ensuring secure association with your activity while protecting sensitive information.
• Username: Your chosen display name, visible to others for interaction within the platform.
• Profile Visuals: Uploaded images or avatars that personalize your presence and encourage engagement.
• Custom Preferences: Settings such as language or notification preferences, stored to tailor your experience.
1.2 Platform Engagement & Usage Insights
As a platform centered on private connections and real-time interactions, Mego monitors user behavior to enhance functionality and safety:
• Interaction Logs: We record actions like starting chats, joining video matches, or exchanging messages. This data helps us refine core features—for instance, analyzing video call frequency or duration allows us to improve stability and responsiveness.
Key benefits of this analysis include:
￮ Resolving performance issues (e.g., lagging video or delayed messages) to uphold service quality.
￮ Personalizing recommendations, such as better-matched connections or adaptive settings.
￮ Safeguarding the community by identifying policy violations or disruptive behavior.
1.3 Technical & Connectivity Data
To ensure broad device compatibility and swift troubleshooting, we collect:
• Device Specifications: Model, OS version, screen resolution, app version, and Device id for performance optimization.
• Network Details: IP address, connection type (Wi-Fi/mobile), carrier, and speed to stabilize connectivity.
• Device Identifiers: Unique hardware/software IDs (including Device ID), IMEI, and Advertising IDs for security and analytics, aiding fraud prevention.
• Diagnostic Reports: Crash logs, performance metrics, and Device ID to swiftly address technical issues.
1.4 Shared Content
User-generated content is integral to Mego’s interactive environment:
• Private Communications: Messages exchanged within the app are securely stored and may be reviewed to uphold safety and community standards.
1.5 Analytics & Ad Performance
To support our free services and drive improvements, we collect:
• Ad Interactions: Data on ad clicks or views ensures relevance while minimizing intrusiveness.
• Third-Party Analytics: Partner-provided insights on usage trends, demographics, and app performance guide future enhancements.
This structured approach enables us to balance innovation, usability, and trust across the Mego platform.
2. How Your Data Enhances Your Mego Experience
At Mego, we leverage the information you provide to create a secure, intuitive, and customized platform. Your data plays a crucial role in optimizing performance, refining features, and fostering a trustworthy community. Below, we outline the key ways we utilize your information.
2.1 Powering Essential Features & Performance
Your data ensures the app operates efficiently while supporting its core functionalities:
• Enabling Key Services: Account details and activity logs allow us to facilitate private messaging, video matching, and profile management—core elements that drive your interactions on Mego.
• Improving Stability & Speed: By assessing user behavior and technical metrics, we enhance loading speeds, troubleshoot errors, and refine responsiveness, ensuring a seamless experience across all devices.
2.2 Delivering a Tailored Experience
We personalize your journey on Mego by adapting content and settings to your usage patterns:
• Smart Recommendations: Your activity helps us suggest relevant video matches, profiles, and content to keep your experience engaging.
• Adaptive Interface: Your chosen preferences—such as language or notification settings—allow us to customize the app’s layout for smoother navigation.
2.3 Upholding Security & Community Standards
Protecting users and platform integrity is a top priority. We utilize your data to:
• Detect & Prevent Fraud: Analyzing behavioral patterns helps us identify suspicious logins, scams, or misuse of the platform.
• Enforce Safety Policies: We monitor interactions to address harassment, spam, or other violations, maintaining a respectful environment.
• Strengthen Data Protection: Advanced encryption and access controls safeguard your information from unauthorized breaches.
2.4 Meeting Legal & Regulatory Requirements
To operate responsibly, we may process your data for compliance purposes:
• Responding to Authorities: If required by law, we may disclose information in response to valid legal requests.
• Adhering to Privacy Laws: We follow global data protection regulations to ensure transparent and lawful handling of your information.
By leveraging your data in these ways, we continuously improve Mego while prioritizing your security and satisfaction.
3. How and When We Share Your Information
At Mego, we prioritize your privacy and do not sell your personal data. However, there are specific circumstances where sharing information is necessary to operate our services, comply with legal requirements, or protect our community.
3.1 Partnering with Trusted Service Providers
To enhance Mego’s performance, security, and user experience, we work with carefully selected third-party providers under strict confidentiality agreements. These include:
• Analytics & Marketing Services: Platforms like Appsflyer and Facebook Analytics help us understand user behavior, optimize marketing efforts, and deliver relevant promotions.
• Infrastructure & Payment Processors: Cloud hosting, transaction processing, and performance monitoring partners ensure app stability and secure financial operations.
3.2 Sharing with Your Permission
If we need to disclose your data to third parties beyond our service providers, we will always request your explicit consent beforehand. You retain full control over whether and how your information is shared.
3.3 Legal & Safety-Related Disclosures
We may disclose information when legally required or to protect Mego and its users:
• Regulatory Compliance: Responding to lawful government requests, court orders, or other legal obligations.
• Protecting Rights & Safety: If necessary to prevent fraud, investigate policy violations, or defend against threats to users or the platform.
3.4 Business Transfers & Ownership Changes
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. Any such transfer will maintain the confidentiality and security protections outlined in this policy.
4. Device Permissions & How We Use Them
To provide full functionality, Mego may request access to certain device features—always with your consent. You can modify or revoke these permissions anytime in your device settings:
• Camera: Enables taking photos/videos within the app (e.g., profile pictures or sharing media). Only activated when you use camera-related features.
• Photo Library: Allows uploading images from your gallery (e.g., for profile customization). We access only the files you select.
• Microphone: Required for voice messages and audio calls. Activated only when you initiate these functions.
• External Storage: Permits file uploads (e.g., documents or images). Mego interacts solely with files you choose to share.
• Advertising ID: Helps personalize promotions by analyzing app engagement, ensuring ads align with your preferences.
5. Your Control Over Personal Data
Mego empowers you with rights to manage your information transparently:
• Access: Request a copy of your stored data, including how it’s used.
• Correction: Update inaccurate or incomplete details by contacting us.
• Deletion: Ask for data removal, subject to legal/operational retention needs.
• Restriction: Temporarily limit processing if you dispute accuracy or usage.
• Objection: Challenge specific data uses that conflict with your rights.
To exercise these rights, reach out via our Contact Information section. For security, identity verification may be required. We respond promptly within legally mandated timeframes.
By maintaining these practices, we ensure your data remains secure while delivering a tailored, high-quality experience on Mego.
6. Data Storage & Retention Practices
Mego maintains strict protocols for storing and retaining your information to balance service quality with privacy protection:
Storage & Retention Framework
• Active Account Data: We retain your profile information and account details while your account remains active. Following account closure, we keep this data for a limited transition period (typically 30-90 days) to facilitate potential reactivation, unless extended retention is required by law.
• Operational & Diagnostic Data: Usage patterns, device information, and performance metrics are stored for up to 12 months to support feature improvements and troubleshooting, after which they're anonymized or deleted.
• Legal & Compliance Archives: Data related to financial transactions, dispute resolution, or regulatory requirements may be retained for 3-7 years depending on jurisdictional mandates.
All data is securely purged or irreversibly anonymized upon reaching retention expiration, ensuring it cannot be associated with individual users.
7. Our Security Safeguards
Mego implements a multi-layered security strategy to protect your information:
Protection Systems
• Network Defenses: Enterprise-grade firewalls and intrusion prevention systems block unauthorized access attempts 24/7.
• Data Encryption: All sensitive communications use TLS 1.3+ encryption, with AES-256 encryption for stored personal data.
• Controlled Access: Employee access follows strict role-based permissions, with mandatory multi-factor authentication and quarterly access reviews.
Continuous Protection
• Real-Time Threat Detection: AI-powered monitoring identifies and mitigates suspicious activity within seconds.
• Vulnerability Management: Regular penetration testing and security audits validate our defenses against emerging threats.
While we implement these robust measures, users should enable two-factor authentication and avoid reusing passwords across platforms. Report any security concerns immediately through our support channels for rapid investigation.
These protocols reflect our commitment to maintaining your trust while delivering reliable services.
8. Global Privacy Compliance
Mego adheres to international data protection laws, ensuring your rights are protected regardless of location. Below are key regulations we comply with and how you can exercise your rights:
For European Users (GDPR)
Under the General Data Protection Regulation (GDPR), EU/EEA users have:
• Right to Access – Request a copy of your personal data
• Right to Rectification – Correct inaccurate or incomplete data
• Right to Erasure – Delete your data (with legal exceptions)
• Right to Restriction – Limit processing under certain conditions
• Right to Data Portability – Receive your data in a transferable format
• Right to Object – Opt out of processing for marketing or profiling
• Right to Withdraw Consent – Revoke previously given permissions
How to Exercise GDPR Rights: Email us at projectsara23@gmail.com with your request.
For California Residents (CCPA/CPRA)
Under the California Consumer Privacy Act (CCPA), you have:
• Right to Know – What data we collect, its sources, and purposes
• Right to Delete – Request removal of personal data (with exceptions)
• Right to Opt-Out – Prevent data sharing for advertising
• Right to Non-Discrimination – No penalty for exercising rights
• Right to Correct – Update inaccurate personal information
How to Exercise CCPA Rights: Email projectsara23@gmail.com or use the "Do Not Sell My Personal Information" link in settings.
For Canadian Users (PIPEDA)
Under Canada's PIPEDA, you can:
• Access & Correct – Review and amend your personal data
• Withdraw Consent – Opt out of non-essential data processing
• File Complaints – Report concerns to the Office of the Privacy Commissioner (OPC)
How to Exercise PIPEDA Rights: Contact us at projectsara23@gmail.com.
For Virginia Residents (VCDPA)
Under the Virginia Consumer Data Protection Act (VCDPA), you have:
• Right to Confirm & Access – Verify if we process your data
• Right to Delete – Request data deletion (with exceptions)
• Right to Correct – Fix inaccuracies in your data
• Right to Opt-Out – Decline targeted ads, profiling, or data sales
How to Exercise VCDPA Rights: Email projectsara23@gmail.com.
For Brazilian Users (LGPD)
Under Brazil's LGPD, you can:
• Access, Correct, or Delete your personal data
• Request Data Portability
• Object to Processing based on legitimate interests
• Revoke Consent for optional data uses
How to Exercise LGPD Rights: Email projectsara23@gmail.com or file a complaint with ANPD (Brazil's Data Protection Authority).
9. How to Exercise Your Rights
To submit a privacy request under GDPR, CCPA, PIPEDA, VCDPA, or LGPD:
1. Email Us at projectsara23@gmail.com
2. Include:
￮ Your full name
￮ Account details (if applicable)
￮ Specific request (e.g., "Delete my data under CCPA")
3. Verification: We may ask for ID confirmation to prevent fraud.
We respond within 30 days (or sooner if required by law).
10. Complaints & Authorities
If unsatisfied with our response, you may escalate to:
• EU: Your local Data Protection Authority (DPA)
• USA: California Attorney General (for CCPA)
• Canada: Office of the Privacy Commissioner (OPC)
• Brazil: ANPD
We’re committed to resolving all privacy concerns fairly and transparently.
11. Protection of Minors' Data
Mego is exclusively for users aged 18+. We implement strict measures to prevent the collection of personal information from minors:
• Age verification during account creation
• Automated systems to detect and remove underage accounts
• Immediate deletion of any inadvertently collected minor data upon discovery
If you become aware of a minor using our platform, please report it immediately to our support team at projectsara23@gmail.com.
12. Policy Modifications
We periodically update this Privacy Policy to reflect:
Operational changes in our services
New legal requirements
Enhanced privacy protections
Notification Process:
• Significant changes will be communicated through:
• In-app notifications
• Email alerts (for registered users)
• Policy update date displayed prominently
Your continued use of Mego after updates constitutes acceptance of the revised terms. We recommend reviewing this policy regularly.
13. Data Sharing Controls
Mego provides comprehensive tools to manage your data sharing preferences:
User Control Options:
1. Privacy Dashboard:
• Adjust data sharing settings
• Opt-out of data sales (where applicable)
• Manage third-party data access
2. Direct Requests:
Submit data sharing restriction requests to:
Email: projectsara23@gmail.com
Response Time: Within 10 business days (as required by law)
14. Data Controller Details
Entity: Mego
Controller: Gideon Ukoko Jr
Responsibilities:
• Overseeing all data processing activities
• Ensuring compliance with global privacy laws
• Implementing security measures
Contact for controller-related inquiries:
projectsara23@gmail.com
15. Data Protection Officer
For specialized privacy concerns under GDPR, CCPA or other regulations:
DPO Contact Information:
• Name: Gideon Ukoko Jr
• Email: projectsara23@gmail.com
• Physical Address:
5800 Highland Park Dr 2076
Benbrook, TX 76132-5843
United States
The DPO handles:
• Privacy rights requests
• Data protection inquiries
• Regulatory compliance matters
16. General Inquiries
For all privacy-related questions:
Primary Contact:
Email: projectsara23@gmail.com
We are committed to:
• Responding promptly to all inquiries
• Providing clear explanations about data practices
• Continuously improving our privacy protections